Coronavirus Information
COVID-19 TESTING AND VACCINE INFORMATION
Thermometer showing a temperature of 101.0 F

COVID-19 Testing:

- For patients with symptoms or potential exposure; or

- For personal use so you can return to normal activities safely

If you have COVID-19 symptoms follow the steps below:

  1. If you are a Sansum Clinic patient with a primary care provider, message your primary care provider through MyChart and they will assist with scheduling a test for you. If you need to sign up for MyChart, click here or call (805) 898-3333.
  2. If you do not have a primary care provider or are not a Sansum Clinic patient, go to Urgent Care located at 215 Pesetas Lane where you will be seen on a first come, first serve basis. Walk-ins are accepted daily from 8:00 am – 7:00 pm.

If you are experiencing emergency warning signs such as difficulty breathing, pressure or pain in chest, bluish lips or face, confusion or hard to wake, or other serious symptoms, call 911 immediately

We are now offering elective rapid COVID-19 testing so people can return safely to travel, sporting or music events, or any personal reason not related to suspicion of COVID infection.  Click here for more information.

 

Who can be tested for COVID-19 at Sansum Clinic?

We are testing patients who have COVID-19 symptoms or have had close contact with someone who has tested positive. If you have any of the following symptoms, please contact your provider via MyChart to determine if you should be tested:

  • A fever (a temperature of 100.0 or above), chills or flu-like symptoms
  • Cough
  • Sore throat
  • Nasal congestion or runny nose
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle aches or body aches
  • Headache
  • New loss of taste or smell
  • Nausea or vomiting, diarrhea

If you think you have been exposed to COVID-19 and develop any of these symptoms, it's important to self-isolate, rest and contact your healthcare provider via MyChart to determine your next steps.

We are now offering elective rapid COVID-19 testing so people can return safely to travel, sporting or music events, or any personal reason not related to suspicion of COVID infection.  Click here for more information.

If you are in need of care, the following options are available:

  • In-person appointment: If you need to schedule an in-person appointment, please contact your health care provider via MyChart and they will help determine the best appointment type for you at this time. For patients who do come in for an appointment, it is important to know that we have extraordinary precautions in place to protect the health and safety of our patients and our staff. 
    • Please note that if you have tested positive for COVID-19 within the past 10 days, or have mild symptoms like a runny nose, mild cough, or sore throat, please do not come into the clinic.  Instead, please contact your provider to determine the best next steps, which may include changing your appointment to a Telehealth visit, or rescheduling your appointment for a later date. It is important to contact us ahead of time rather than coming directly into one of our facilities. This will help us direct you to the most appropriate place for care while protecting you and the community.
  • Telehealth: Telehealth visits by video and phone are available so patients can see a doctor from the safety of their own homes. We can help you determine if a Telehealth visit is medically appropriate for you. Please call (805) 681-7500 or visit telehealth.sansumclinic.org.
  • Urgent Care: OurUrgent Care Department at 215 Pesetas Lane is open daily from 8:00 am to 7:00 pm for medical conditions that are unplanned and that need to be treated.

I have symptoms that are consistent with those of COVID-19.  What should I do?

You should get tested following the first signs of symptoms.
  • If you have access to an at-home antigen test, take it.
    • If you receive a positive result, there is no need to confirm this result with a PCR test. Antigen tests are quite specific (meaning few false positives) and with so much COVID around, a positive result is very likely to be a true positive. 
    • If you receive a positive result, please notify us so that we can update your health record, answer any questions you may have, and determine next steps.
  • If you don’t have an at-home antigen test, contact your primary care provider via MyChart or phone call and they will assist with scheduling a test for you.
  • If you cannot wait, you can go to Urgent Care located at 215 Pesetas Lane where you will be seen on a first-come, first-served basis or visit another local testing site:

If you are experiencing emergency warning signs such as difficulty breathing, pressure or pain in chest, bluish lips or face, confusion or hard to wake, or other serious symptoms, call 911 immediately.

Symptom Checker

MyChart users can access the COVID-19 Symptom Checker, which is a free online tool that will ask you a series of questions and provide you with recommended next steps.

If you are experiencing emergency warning signs such as difficulty breathing, pressure or pain in chest, bluish lips or face, confusion or hard to wake, or other serious symptoms, call 911 immediately.

 

I was exposed to someone who tested positive for COVID-19, but I feel fine. What should I do?

If you have been boosted OR have completed the primary series of Pfizer or Moderna vaccine within the last 6 months, OR completed the primary series of J&J vaccine within the last 2 months, or have had a confirmed case of COVID-19 in the past 90 days – YOU DO NOT NEED TO QUARANTINE, BUT you do need to:
  • Wear a well- fitting mask around others for 10 days.
  • Test on day 5, if possible (unless you had a confirmed case of COVID in the past 90 days, in which case you do not need to get tested).
  • If you develop symptoms get a test and stay home.
If you completed the primary series of Pfizer or Moderna vaccine over 6 months ago and are not boosted OR completed the primary series of J&J over 2 months ago and are not boosted, OR are unvaccinated – YOU NEED TO QUARANTINE:
  • Stay home for at least 5 days.
  • If you still feel well, test on day 5 if possible.  After that, if you are negative, continue to wear a well-fitting mask around others for 5 additional days.
  • If you develop symptoms, get tested, and quarantine until results are back and you meet the time frames above.
  • If you can’t quarantine you must wear a mask for 10 days.
  • Do not go to places where you are unable to wear a mask, such as restaurants and some gyms, and avoid eating around others at home and at work until after 10 days after your last close contact with someone with COVID-19.

Does Sansum Clinic offer rapid testing for COVID-19?

At this time, rapid testing is available for use in patients prior to emergency surgery, or as elective rapid testing so people can return safely to travel, sporting or music events, or any personal reason not related to suspicion of COVID infection. Click here for more information.

I would like to know if I have had COVID-19 in the past and didn't know it. Can I get a test?

COVID-19 tests identify if you currently have the virus, they do not test for past infections. Due to the shortage of testing materials, we are only testing patients if they have COVID-19 symptoms.

I tested positive for COVID-19, but I feel fine. What should I do?

Everyone, regardless of vaccination status: ISOLATE
  • Stay home for at least 5 days.  Rest, drink fluids, take over the counter medication for fever and symptom management.
  • If you have no symptoms after 5 days, you can leave your house but you must continue to wear a mask around others at all times for 5 additional days.
  • If you have a fever, or have continued symptoms after 5 days, continue to stay home until your fever or other symptoms resolve.
  • If you have any alarming symptoms, like shortness of breath, go to the nearest emergency room.
Please note, as a health care facility with sick/immunocompromised individuals, we ask that patients who have tested positive for COVID-19 do not come to Sansum Clinic any sooner than 10 days following the completion of their isolation period.  If your symptoms like cough, fever or shortness of breath are getting worse, please contact your primary care provider or go to the nearest emergency room.  If you have an appointment scheduled during the time of your isolation period, please see if your appointment can be rescheduled or handled via telehealth, or rescheduled until at least 10 days post isolation. If you are unsure whether you should come to the clinic for an appointment after testing positive for COVID, please contact your provider’s office for further recommendations.